Module
Front Desk
Faster check-in and a front desk less tied to the screen.
Handles pre-arrival communication, pre-check-in and front-desk shift handovers.
The problem
At check-in the front desk is still collecting details, confirming requests and explaining the hotel. Between shifts, information travels on sticky notes.
How ARISE solves it
Front Desk sends pre-arrival messages, collects guest details in advance and gathers everything the next shift needs to know into one summary.
Features
Pre-arrival communication
Automatic messages with useful information for the stay.
Pre-check-in
Guest details collected before arrival.
Shift handover
Automatic summary of open items, requests and special arrivals.
Special requests
Preferences and requests visible before the guest arrives.
What you can measure
The indicators we track with you to assess the module’s impact.
- Check-in time
- Average duration of check-in at the desk.
- Completed pre-check-ins
- Share of guests arriving with their details already collected.
- Open items between shifts
- Requests passed between shifts without an answer.
Want to see Front Desk in action?
In the demo we show the module with examples close to your hotel’s reality.
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