Module

Front Desk

Faster check-in and a front desk less tied to the screen.

Handles pre-arrival communication, pre-check-in and front-desk shift handovers.

The problem

At check-in the front desk is still collecting details, confirming requests and explaining the hotel. Between shifts, information travels on sticky notes.

How ARISE solves it

Front Desk sends pre-arrival messages, collects guest details in advance and gathers everything the next shift needs to know into one summary.

Features

  • Pre-arrival communication

    Automatic messages with useful information for the stay.

  • Pre-check-in

    Guest details collected before arrival.

  • Shift handover

    Automatic summary of open items, requests and special arrivals.

  • Special requests

    Preferences and requests visible before the guest arrives.

What you can measure

The indicators we track with you to assess the module’s impact.

Check-in time
Average duration of check-in at the desk.
Completed pre-check-ins
Share of guests arriving with their details already collected.
Open items between shifts
Requests passed between shifts without an answer.

Want to see Front Desk in action?

In the demo we show the module with examples close to your hotel’s reality.

See ARISE applied to your hotel.

Answer a few questions and pick a time that suits you. That way the demo is about your hotel, not a generic one.